At Prompt Sales Corporation, customer satisfaction is our priority. Our return policy is subject to the following terms:

Eligibility for Returns

  • Products can be returned only if they are damaged, defective, or incorrect at the time of delivery
  • Return requests must be raised within 3–5 working days of delivery
  • Products must be unused and in original packaging

Non-Returnable Items

  • Used or altered products
  • Custom or bulk orders (unless defective)
  • Items damaged due to improper handling

Return Process

  1. Contact our support team with order details and images of the product
  2. Our team will review and approve the return request
  3. Approved returns will be replaced or refunded as per agreement

Refunds

  • Refunds, if applicable, will be processed within 7–10 working days
  • Shipping charges are non-refundable unless the error is from our side

For return assistance, contact our support team +91 8318 045 733